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April 27, 2015
Having a written policy book, or even a handout would be a good idea. A well-written one can help you down the road with any difficult students you may have. And then your payment policies are clearly stated in writing.
If someone asks for free lessons you can smile sweetly, or sigh sadly, and say, "I wish I could afford to do that but my landlord/the IRS won't let me." You could even commiserate by stating how great it would be if everything could be handled without money.
I'm new to teaching yoga but have run my own business (dance studio) for 12 years now. When you're worried about your reputation and the bottom line, it can be hard to remember that it's ok to refuse some students. When a student isn't happy with you or your policies, or continually sucks up your time and energy, it's not a good fit. Even if they have been your student for a while, it might be time for them to go elsewhere. Complainers breed a negative atmosphere that can lead to the loss of even more students.
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